FAQs
FAQs
Where and how to buy
Where can I see the sculptures?
You can view the available sculptures in person by visiting Concrete Garden Supply in Greely or by arranging a viewing time at the Gordon Johnson Art Studio. More information about both options can be found here
Can I buy online?
YES! You can purchase most available pieces online through this website. You can also purchase online through the Concrete Garden Supply website. Find out more here
Can I buy in person?
Of course! I'd love to meet you in person at the Studio and help find that magical piece for you. Please arrange a time that works in order to have my dedicated attention while you're at the Studio.
You can also browse available pieces at Concrete Garden Supply during their normal business hours which you can find here
Can I buy online and pick-up in person?
Absolutely. Most orders are ready within 24 hours for pick-up. For pick-up at the Gordon Johnson Art Studio, instructions will be sent with the order confirmation email to make arrangements that work for you.
Orders being picked up at Concrete Garden Supply are usually ready within 24 hours and can be picked up during their normal business hours. More information about Concrete Garden Supply can be found here
What payment methods do you accept?
Gordon Johnson Art and Concrete Garden Supply both accept: Visa/Mastercard, Interac/Debit, E-transfer and Cash
Gordon Johnson Art also accepts:
- Apple Pay
- Google Pay
- Shop Pay
FAQs
Local Pickup, Local Delivery, Shipping
Local pick-up
For local pick-up, most orders are ready within 24 hours for. For pick-up at the Gordon Johnson Art Studio, instructions will be sent with the order confirmation email to make arrangements that work for you.
Orders being picked up at Concrete Garden Supply are usually ready within 24 hours and can be picked up during their normal business hours. More information about Concrete Garden Supply can be found here
Local delivery
Gordon Johnson Art can provide local delivery for a fee (min. $150.00) within the Ottawa area. Fees depend on the specific piece, distance from the Studio and any other specific requirements for the delivery.
Please reach out by email to discuss which piece you are interested in having delivered - I'm here to help!
For deliveries outside of the local Ottawa area, we can work with you to find the best option - please reach out by email to discuss. contact page
What shipping options do you have?
There are currently no standard shipping options available. We are working with a number of providers to offer gallery packing/crating and shipping options on most items.
Automated shipping quotes/estimates for smaller pieces will be available starting July 2023.
Do you ship internationally?
Unfortunately Gordon Johnson Art does not currently deliver or ship outside of Canada.
FAQs
Professional Services
Private art commissions
Gordon Johnson Art is available for private art commission projects in the local Ottawa area. It would be an honour to work with you to bring your ideas to life!
Gordon Johnson Art works directly with homeowners, business owners, property managers, landscapers, designers and more to deliver custom one-of-a-kind creations.
Please reach out to discuss your project and for more information about the process.
Custom projects
Gordon Johnson Art does provide custom design and fabrication services for customers in the local Ottawa area. We are not a certified welding shop so it really depends on the specific project requirements. We work with a number of top-notch shops, suppliers and certified welding outfits in the city so please reach out to discuss your project. contact page
Installation
Gordon Johnson Art can provide a fully insured and turn-key installation service for the piece you have purchased or are considering purchasing. We can also work with your Designer/Landscaper/Contractor for a hassle-free installation process. Installation fees vary depending on the piece, both the site and artwork locations and any specific project requirements.
Please reach out to discuss your specific piece and installation details. contact page
Wholesale
Gordon Johnson Art has some experience with the wholesale/retail environment. Please reach out to discuss opportunities including existing stock, reserved limited series runs and custom/exclusive designs.
FAQs
Returns, Refunds, Support
Returns & Refunds
Gordon Johnson Art will work with you to resolve any issues you may be experiencing and avoid returns and refunds if at all possible. You can view details of our refund and return policy here
Feedback, questions, support
Gordon Johnson Art is always looking to learn, improve and provide excellent service. Please reach out to share your feedback, ask any questions you may have or to get support with a specific issue.